Order Cancellation
We will be unable to cancel the order, once it has been placed on the website.
Complaints and Grievances
In case if you have any product or post- delivery complaints/grievances, you must notify us within 15 days of having received the order.*
Suitable action will be taken accordingly.
If your ordered products have arrived in a physically damaged or defective condition or are different from what was ordered, request you to reach out to us*
Delivery Status
For any delivery related issue request you to please notify us within 7 days of having received your delivery confirmation message from our delivery partner.
Suitable action will be taken accordingly.
Refunds and Returns
Only defective and damaged products can be returned within 4 working days from the day of delivery. The refund amount will be processed within 15 working days.
*Kindly share the message/ image of the delivery confirmation OR product condition (whichever is applicable):
“For your (i) complaints/grievances and (ii) refunds/returns:
Email: support@mamabua.com
WhatsApp: +918122820806″